PREMIUM CHIKANKARI GOLD SAREE WITH All Over Beautiful Floral Jacquard Weave Design

Shipping Policy:

Orders placed under international shipments outside of India will include shipping charges, as applicable. Domestic orders are delivered free of cost.

Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

Our shipments generally reach you in 2-5 business days in case of India & 7-12 business days in case of International (varies from country to country).

We provide FREE shipping (within India). If in case there are any issues with the delivery/package it has be brought to our attention in 2 working days. Please write to us at help@houseofbegums.com or call us on +91-8471069984. Any concerns/quires/requests, post this will not be entertained.

International Shipping -  We strive to maintain timely and easy international shipments and deliveries. Any Customs Duty/Import Tax/GST/VAT charges should be borne by the customer as it is not under House of Begum's or our shipping partners control and is levied by the government of the City/State/Province/Country of the customer.

Note - This import tax depends from country to country and it is based on the invoice value - You can check for the exact value from BlueDart.
The option of COD will be canceled for further orders if the orders violate our fair usage policy.

Fair Usage Policy

We maintain optimal service and straightforward returns process to ensure customer satisfaction, yet some customer accounts exploit these policies. Such accounts often return, cancel or exchange items too often and even go a step further to refuse delivery on several occasions. This hampers our ability to ensure timely delivery to other customers and such actions end up being a disservice to the regular customers. Therefore, customer accounts evidenced to continually misuse our return policy will be barred from utilizing the COD option or availing free shipment for their future orders.

Track Your Order

Once you place an order, you will receive an email confirming that the order has been dispatched for delivery. In the email, you will obtain a link which will enable you to track your order whenever you choose until it is delivered to you.

PIN Code Serviceability.

During Checkout when you enter your address and PINCODE we will check your PINCODE aganist our backend database and let you know if your PINCODE is serviceable or not. In case the PIN code is unserviceable, you can simply pre-pay the amount of the order and we will ensure it is delivered to you.

Our Courier Partners

To ensure delivery on time we associate with reliable courier partners who handle the complete transit insurance of the package for delivery. They include BluDart/Indian Post (for India), DHL (for International).

Return, Exchange and Cancellation Policy

At House of Begum's, we strive in giving our clients a 360° shopping experience, which is comprehensive of having a supportive Return, Exchange and Cancellation Policy. Before we plunge into the subtleties, we might want to give you a short understanding of how we rejuvenate our items. Be it weaves, readymades, handiworks or stylistic layout, each of these pieces is made with the most superior attention by our craftsmen and weavers with a lot of significance on quality and meticulousness. We utilize customary and revered methods without compromising at any progression. Thus, a considerable lot of our handloom weaves, particularly sarees are designed to be unique.

While we put in our earnest attempts to convey a request which is agreeable to you, we comprehend that startling components and unavoidable conditions may emerge, making the need to return or exchange or drop your request. Our profits, trade and wiping out strategy is planned explicitly to give a chance to you to do as such without an excessive problem by making the interaction simple, speedy and consoling. To guarantee that it is commonly pleasant to the two players, we energetically suggest it just for outrageous situations. Kindly set aside the effort to peruse and comprehend our arrangement completely. You can generally connect with our client support group if you have any questions via help@houseofbegums.com or ‎+91-8471069984 .

RETURNS

To return an item, if it's not too much trouble, reach out to our client care group at help@houseofbegums.com or ‎+91-8471069984 within seven days from the shipping date.

To assist us with handling your request quicker, kindly notice your request number in the headline.

In the wake of accepting your request for a return, we will send you an affirmation mail. Kindly permit us a limit of 7 working days to deal with your request.

We offer returns just on items that have an assembling imperfection or that have been incorrectly shipped.

Return guarantees because of moment shading varieties won't be acknowledged, as the shading goal can somewhat differ between your screen and the original item.

If it's not too much trouble, note that profits are not pertinent for the accompanying classes:

• Limited items that are on special
• Saree orders comprehensive of pico, falls and decorations
• Sarees where the pullover material is cast-off

To work with the return communication, kindly guarantee that the item isn't utilized, washed or harmed. We likewise require you to keep the bundling, labels and receipt unblemished.

On the far-fetched occasion that you get a damaged or altered package, we require you not to acknowledge it from the conveyance staff.
Kindly inform us about the same quickly through email, alongside photos of the damaged package.

To facilitate the cycle, kindly contact us at the hour of conveyance to assist us with planning with the messenger group on the most proficient method to continue further.

The substitution of the damaged item is subject to the damage and the report put together by the messenger. You can either decide to have the installment discounted to your record or get store credit of equivalent worth.

Kindly guarantee that you have safely packed the item you are returning to protect it from any misfortune or damage during travel.

Kindly note that the delivery charges for all profits should be borne by you, except for the damaged package. On account of global clients, you should sustain the material traditions and obligations for returning the item to us.

The item should be returned in its original state for the exchange or return to be processed.

Transportation address for returns:
House of Begum's
A 31/195, Pilikothi,
Varanasi Uttar Pradesh 221001

House of Begum's maintains all authority to dismiss off-base or preposterous or incessant return claims by a client.

Trade

If you return an item, we offer the choice either to exchange it or get a refund in the wake of deducting the exchange charges.

After getting the return request affirmation mail from us, you will have a choice to pick between the two.

The trade interaction will start after we get the brought item back. Kindly permit us 5-7 working days after this to send the traded product.

If it's not too much trouble, note that transportation charges for the trade won't be sustained by us. Also, on account of worldwide clients, our arrangement doesn't cover the relevant traditions and obligation charges.

Any item that we can't receive according to the above process can't be exchanged.

Discounts

If it's not too much trouble, note, all discounts will be handled through the ledger through which the purchase request has been made, in the wake of deducting the exchange charges.

The discount cycle will start within 7 working days of getting the product. In any case, we can't ensure the time taken by the bank accomplice.
Discounts will be handled through our solid installment entryway for all products that you request through Credit/Debit cards. These installments will be steered back and credited to your record.

Discounts of installments made through Demand Draft/Check will be transported through our dispatch accomplice. Money discounts are not accessible.

We offer discounts just on the accompanying grounds:

• Items that have a genuine imperfection or issue as far as quality/size.
• Items that have been damaged before transportation.
• Items that have been dispatched incorrectly.

If you have requested a few items, and at least one of those items are not in stock, you will get a discount adding up to the worth of the product(s) not accessible.

If because of any supposed explanation, you wish to return an item that agrees with our arrangement, you have an alternative to pick between discount/exchange adding up to the declared worth of your request.
On the off chance that you wish to drop your request within 24 hours of putting it, the sum will be discounted.

Dropping Out
On the tragic occasion that you wish to drop your request, kindly do so within 24 hours of submitting the request.

On account of crossing out, we will discount the sum to your record after deducting the exchange charges, which must be carried by you.
If it's not too much trouble, note that you can't cancel orders if the delivery cycle starts.

Dropping of requests which incorporate pullover, pico and falls sewing isn't permitted.
Revised orders can't be dropped.

During any phase of the above measures, on the off chance that you need any support kindly go ahead and contact our Customer Care Team at help@houseofbegums.com or ‎+91-8471069984 . We would gladly direct you through something very similar and resolve your issues.

Silk and Silk cotton Sarees

1. Never hand-wash or machine-wash a silk or a silk cotton saree.
2. In case the saree gets stained, immediately wipe the stain off with cold water. 
3. It is advisable to only dry-clean silk and silk cotton sarees.
4. Never hang a silk or silk cotton saree to dry in direct sunlight as doing so will cause the colour to fade.
5. Don’t keep the saree bundled up as this will result in the threads of the zari/embroidery work getting entangled.
6. Store the saree in a light cotton muslin cloth. This will give the saree breathing space and will prevent one saree from sticking to another when kept in a pile.
7. Don’t store the saree in a plastic cover as this will cause the gold zari to turn black.

Cotton Sarees

1. Before washing a cotton saree soak the saree in warm water for 20 mins with rock salt. This will prevent the saree from colour bleeding in the subsequent washes.
2. Use shampoo or mild detergent to wash the saree. Do not brush the saree vigorously. Gently dip and dry the saree. Do not wring it vigorously; instead, hang it over a water-tap and allow the excess water to drain off.
3. It is advisable to starch cotton sarees to ensure that they retain their stiffness and stay stain-free.
4. Hang the saree to dry in a shaded area.Store the saree is an airy cupboard.

General Care
1. It is advised to to do dry clean for the first time. There might be excess dye on the dark coloured sarees which might bleed for the first few washes. However the colour will not fade. 
2. Dry clean for the first time and gentle hand wash subsequently will reduce the colour bleeding on these sarees significantly
3. From the second wash, soak the saree in shampoo or mild detergent and gently dip and dry the saree in a shaded area.
4. Exposure to direct sunlight will cause the colour to fade.
5. These sarees can be soft ironed after wash.